ReallyTrueCards Privacy Policy statement is defined here to help customers understand how we collect, use and protect your information when you visit our website.

ReallyTrueCards respects your privacy and is committed to complying with applicable laws. Customers can visit www.reallytruecards.com without disclosing any personally identifiable information (although we may use cookies and collect other non-personally identifiable information about the browsing activity). If Customers submit personal information by ordering a greeting card, they can be assured that we will only use the information for the purposes of order fulfillment and supporting the relationship with ReallyTrueCards.

Information disclosure

Please note that ReallyTrueCards does not sell or pass customer information to anybody unless it is necessary to deliver the greeting cards. ReallyTrueCards may disclose information about customers in the event that we are sold to a third-party, in which case customers agree that any personal information we hold about may be transferred to that third-party for the purposes and in accordance with the terms of this Privacy Policy statement. ReallyTrueCards may have to disclose customer’s personal information to meet any legal or regulatory requirements or obligations in accordance with applicable law.

Information Collection

ReallyTrueCards collect and use customer’s personal information only with their knowledge and consent. If customers choose to provide ReallyTrueCards with personal information it is used in support of the intended purposes stated at the time at which it was provided, and in accordance with any preferences indicated by the customer.

Non-personally identifying data

ReallyTrueCards may also collect non-personally identifying information about customers visit to our website based on your browsing activities. This information may include the pages you browse and greeting cards viewed or ordered. This helps ReallyTrueCards to better manage and develop our website.

Information uses

ReallyTrueCards may use customers information the following purposes: processing orders and managing and administering account; providing information requested by customers; responding to complaints or account enquiries; administering debt recoveries; verifying customers identity when required (if case of lost passwords we may need to ask for other information to protect customers data).

ReallyTrueCards may undertake market analysis and contact customers with information about new greeting cards by post, telephone and automated means such as mobile text message (SMS), Email, WAP and the world wide web (all communications being subject to any preferences expressed by customers). Customers acknowledge that by providing data to ReallyTrueCards, they are consenting to the processing of their information in accordance with this Privacy Policy statement. Customers can contact ReallyTrueCards at anytime to remove their details from lists used by us for direct marketing purposes, to update their information or to otherwise tell us how they would like to receive information about our greeting cards. To update marketing preferences please email preferences@reallytruecards.com and quote your email ID and the unique serial number of a ReallyTrueCards greeting card that you have ordered from us in the body of the email and tell us what you want us to do.

Cookies

ReallyTrueCards may use cookies to record details such as a customer identity and general registration details on your PC. This helps us recognize customer on subsequent visits so that they don't have to re-enter registration details each time they visit our website. This also allows ReallyTrueCards to carry out analysis of browsing and navigation behavior on our website. Customers are referred to the supplier of their web browser for specific details about cookie security.

Information access

Customers can write to ReallyTrueCards at any time to obtain details of the personal information we may hold about them. Please write to: privacy@reallytruecards.com, quoting name, email id and address. Customers should provide details of the information they want a copy of. Customers can be assured that ReallyTrueCards will take reasonable steps to confirm identity before providing details of any personal information we may hold.

Security

ReallyTrueCards is constantly reviewing its technical and business processes to protect customer’s personal data from unauthorized access, accidental loss and/or destruction. Please be aware that communications over the Internet, such as emails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. ReallyTrueCards cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.

Privacy Support

ReallyTrueCards reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation.

Email: privacy@reallytruecards.com